Changes & Responsabilities
The area covered with our cruises is really off the beaten track and lack the minimum level of infrastructure to solve unexpected major problems immediately. We carry aboard the SMY Ondina enough spare parts for most of the expected problems that may occur during the cruise. All main machines (generators, compressors, outboard engines)are duplicated except for the main engine (that is how these boats are meant to be!), although sails can help in managing eventual engine failures. Therefore a minimum risk has to be assumed and no liabilities will be granted by SMY Ondina, PT Inner Seas Adventures or Diplad International s.l. for any unexpected problem that could take some time to be solved during the cruise or force a cancellation.
Changes of itinerary during the cruise due to weather conditions or major force will account for no liabilities at all to SMY ONDINA and/or PT Inner Seas Adventures or Diplad International s.l. No refunds will be done due to the above mentioned reasons.
Any change of itinerary requested by guests within the scope of the published schedule and not affecting total duration of the cruise must have 100% guests approval in writing.
Each and every passenger with embarking rights is personally responsible for arriving on time to embark on the first day of the cruise. Failure to arrive on time for any reason beyond SMY ONDINA, PT Inner Seas Adventures or Diplad International s.l. control will not generate any liability of any type and no refunds for any reason whatsoever can be claimed by the passenger.
You must be in the possession of a Medical Certification allowing dive practice in case of suffering any incompatible illness or that may need an emergency evacuation by any reason.
We request all our guests to subscribe a generic diving and travelling insurance, including a cancellation insurance, accidents coverage and lost or late luggage arrival valid for all the length of the trip.
Although our experienced crew will brief the guests to ensure diving activities are carried out in the safest way, and most of the dives are guided, every diver dives at his/her own risk. SMY Ondina, PT Inner Seas Adventures and Diplad International s.l. will not accept any liability for an eventual diving accident. On the first day of every cruise each passenger will be asked to sign a waiver form and show all convenient and valid diving and travelling insurances.
S.M.Y. ONDINA only guarantees the departure of each cruise on the published dates if the minimum number of 5 pax is booked for that cruise. Should this minimum number of 5 pax not been booked, S.M.Y. ONDINA could decide to cancel that cruise departure provided this is done with a minimum notice of 30 to 45 days before the date of the scheduled departure. Should the mínimum number of 5 pax not been booked, S.M.Y. Ondina can keep the cruise open to full boat charter petitions. The deposit for booking confirmation that should have been made to consider that booking in firm will be returned completely in both cases.
S.M.Y. ONDINA could be forced to increase the published cruise price due to the following reasons:
- A strong currency fluctuation (Euro, USD or Indonesian Rupiah)
- An unexpected or continuous raise of costs
- New taxes or increase of the actual taxes or activity fees.
- A sudden or continuous increase of Fuel price
Should any of these reasons force us to increase the published cruise price, S.M.Y. ONDINA will inform of this change a minimum of 2 weeks before departure.